Why study technical support and services?
The IT Technical Support and Services program will prepare students for a career as a. Students can sit for their CompTIA A+, NET+, Security+ certifications. Part of our curriculum even includes repair class, which gives students an opportunity to gain hands-on, real-world experience diagnosing, troubleshooting, repairing laptops, mobile device and printers. These technical skills will prepare students for good paying entry level careers in Information Technology.
Forsyth Tech’s Davis iTEC Center is an award-winning Center of Academic Excellence in Cyber Defense, recognized by both the National Security Administration (NSA) and the Department of Homeland Security.
Degrees & Certificates
IT – Technical Support and Services
Associate Degree in Applied Science
Time to Complete:
Two years
Schedule:
Day, evening, and online classes
Forsyth Tech’s technical support and services program prepares students to deliver top-notch technical support. Learn computer hardware, software, and network troubleshooting, opening doors to diverse IT-related careers. Access our award-winning Center for Academic Excellence in Cyber Defense.
IT – Technical Support and Services A+
Certificate
Time to Complete:
1-2 semesters, part-time
Schedule:
Day, evening and online classes
Studying Technical Support & Services A+ at Forsyth Tech provides me with the knowledge and skills to troubleshoot and repair computer hardware and software issues. This program covers CompTIA A+ certification, which is a highly respected industry standard, making me a competitive candidate in the IT field.
IT – Technical Support and Services HelpDesk
Certificate
Time to Complete:
1-2 semesters, part-time
Schedule:
Day, evening and online classes
Studying Technical Support & Services at Forsyth Tech, with a focus on HelpDesk services, prepares students for IT customer support. Develop communication, problem-solving skills, and ITIL best practices. Graduates excel in HelpDesk and customer support roles.
$40/hr
Average salary range
2.5 %
Job growth from 2018-2028
104
Job openings
Career Tracks
- Computer Support Specialist
- Help Desk Analyst
- Network Support Specialist
Get the education you deserve without spending your days worrying about how to afford it. Our financial aid team can help you chart a path to paying for college, including through debt-free grants and scholarships.
The Forsyth Tech Cares program supports students so they can succeed, including access to financial assistance, health services, and confidential counseling.
“My favorite thing about attending Forsyth Tech is the fact that the professors care for their students. I have never had a professor advocate for me the way that I have now and I greatly appreciate that.”
Tabitha P.
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2100 Silas Creek Parkway,
Winston-Salem, NC 27103