IT – Technical Support and Services
Associate Degree in Applied Science
What You’ll Learn
Studying technical support and services at Forsyth Tech provides students with the knowledge and skills needed to troubleshoot and resolve technical issues in a variety of settings, preparing them for a career in IT support.
Students also learn about compliance, technology crimes and law in our award-winning Center for Academic Excellence in Cyber Defense.
Outcomes
- Troubleshooting
- Networking
- Security
- Virtualization
- Hardware
- Software
- Database
- Cloud
Curriculum & Class Schedule
Legend:
AComprehensive Articulation Agreement (This course is recommended for students transferring to a four-year university.)
LLocal Requirement
IInstructional Service Agreement
UUniversal General Education Transfer Component (UGETC)
GGlobal Distinction
RRequisite(s)
Disclaimer line: This is a suggested list. You will consult with an academic advisor to develop your exact curriculum, based on your interests and any credits you may already have obtained prior to arriving at Forsyth Tech.
CIS 110: Introduction to Computers
ACredit Hours: 3
CTI 110: Web, Pgm, & Db Foundation
Credit Hours: 3
CTI 120: Network & Sec Foundation
Credit Hours: 3
CTS 115: Info Sys Business Concepts
ACredit Hours: 3
NOS 130: Windows Single User
Credit Hours: 3
CTS 120: Hardware/Software Support
RCredit Hours: 3
CTS 220: Adv Hard/Software Support
RCredit Hours: 3
DBA 110: Database Concepts
Credit Hours: 3
NOS 230: Windows Admin I
Credit Hours: 3
SEC 110: Security Concepts
Credit Hours: 3
Select one:
COM 110: Introduction to Communication
ACredit Hours: 3
COM 120: Intro Interpersonal Com (Global)
A U GCredit Hours: 3
Select one:
ENG 110: Freshman Composition
RCredit Hours: 3
ENG 111: Writing and Inquiry
A U G RCredit Hours: 3
Select one:
MAT 110: Mathematical Measurement and Literacy
RCredit Hours: 3
MAT 143: Quantitative Literacy
A U G RCredit Hours: 3
CTI 150: Mobile Computing Devices
Credit Hours: 3
CTS 130: Spreadsheet
RCredit Hours: 3
CTS 287: Emerging Technologies
Credit Hours: 3
: ITS Elective (at least 1 Credit)
Credit Hours: 1
Select one:
HUM 110: Technology and Society (Global)
ACredit Hours: 3
PHI 240: Introduction to Ethics (Global)
A U RCredit Hours: 3
CTS 155: Tech Support Functions
Credit Hours: 3
CTS 217: Computer Training/Support
Credit Hours: 3
CTS 289: System Support Project
RCredit Hours: 3
Select one:
PSY 118: Interpersonal Psychology
Credit Hours: 3
PSY 150: General Psychology (Global)
A U GCredit Hours: 3
Legend:
AComprehensive Articulation Agreement (This course is recommended for students transferring to a four-year university.)
LLocal Requirement
IInstructional Service Agreement
UUniversal General Education Transfer Component (UGETC)
GGlobal Distinction
RRequisite(s)
- Computer Support Specialist
- Help Desk Analyst
- Network Support Specialist
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2100 Silas Creek Parkway,
Winston-Salem, NC 27103